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Fashion Floors of Austin - Frequently Asked Questions

 

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Frequently Asked Questions


How do I know I will get a trustworthy installer?

Fashion Floors has been installing beautiful flooring since 1962! Our team of installers has the experience and craftsmanship to perfect any installation. We do not use unfamiliar installers and will never send an installer to your home or office that has not done work for us before. Our installers will respect your home and perform a precise, thorough and neat installation. Our installers have the know how to assess any flooring situation. Our tile setters must adhere to a high level of quality. We only work with the best installers in the business.

Does Fashion Floors offer financing?

With your approved credit, we offer 12-month, no money down, no interest and no payment financing for free! Also with your approved credit we can offer 2-5 year, no interest with equal monthly payment financing. (a one time finance fee may apply). Take advantage of our flexible financing and stretch out your dollar.

Do I get a warranty with the flooring?

Our labor warranty is one-year on hard surface and 20-years on carpet. If you have issues with any portion of your installation we will repair it for free after the sale. You will always receive after the sale service at Fashion Floors.

What kind of turnaround can I expect from start to finish?

Typically it will take around a week to order carpet, a couple of days to order tile and up to two weeks to order wood. The installation can range anywhere from one day for carpet and two to four days for wood and tile, depending on the size of the job..

How long have you been in business?

Fashion Floors has been installing beautiful flooring since 1962! Our Sales team is knowledgeable and will be there to answer any questions you may have.

Does my wood floor require maintenance?

Regular wood floor maintenance requires little more than sweeping with a soft bristle broom, and vacuuming with a soft floor attachment if your wood floor includes a beveled edge that could collect debris. You also should clean your floors periodically with a professional wood floor cleaning product .Carpet maintenance generally only requires vacumming. Tile maintenance (when sealed properly) does not require any maintenance.

Is Tile more durable than wood?

Yes. Tile with show much less wear and tear than wood.

There are so many selection choices. How do I know what to choose?

With tile it is usually best to view our tile gallery and get some ideas. Also, you can draw out on a piece of paper different patterns and design ideas. And of course, the best way is to hire a designer to really put a "Wow" factor into the tile design. With Carpet it is best to choose a carpet that best suits your needs. (Ask a sales rep about this). With wood, typically a glue down engineered floor will be your best choice. It is environmentally more friendly and quicker to install. Also, it will be less likely to warp or buckle if it comes in contact with moisture.